When importing a bank statement into Digit, using the Merge Payments feature can help organise your Account Statements Tab, which is especially useful when there are:

• Transactions from another area of the business, not belonging to SchemeServe
• Interest and fees in the account
• Several payments from the same broker/client
   

Merging Payments allows you to group these separate payments together and reconcile them as a single statement line.

Important Notes:

You are not able to merge payments that have already been reconciled.

You will not be able to merge payments from different transactors:

• Transactors can be insurers, clients or brokers
• If payments have been selected that have different transactors, the merge button will be disabled and you will need to go and unselect any conflicting payments.
• If the payment has not been allocated a transactor you will be able to merge this with any other payment

To view which transactor each payment belongs to, you can enable an additional column in the Accounts Statements tab. Open this tab to find out how.

1. Click the settings cog on the right hand side

2. Tick the box that says Transactor name, then drag that column to change the order of your table headers

 

 

Merging Payments Process

1. Open the Accounting Module and head to the Bank accounts tab.
2. Select the Bank account you want to work on and go to the Account Statements tab.
3. From here, you can select all payments you want to merge using the tick boxes on the left.
4. At the bottom of the screen you should see how many payments you've selected and the total.
5. Click Merge payments. This opens a pop up that will show you all payments that you are merging.

6. Double check all payments, then enter a Reference for your new payment. This is used as an identifier for the merged group.
7. After adding any additional notes you need, click Confirm Merge.

8. You will now be able to see your merged payment on your account statement screen, identified by the Merged Icon.

Video Guide

FAQs

How do I reconcile a merged payment?

• Exactly the same way you would reconcile a regular payment
• The merge feature essentially just totals up all of the individual payments and hides them from your account statement screen. 
• Therefore it acts in exactly the same way as a single payment reconciliation.

Can you unmerge a merged payment?

• Yes you can. Click the view payment button and click the Unmerge button at the bottom. 

Can you unmerge a merged reconciled payment?

• No, the payment needs to be unreconciled first.
• You can then unmerge in the same way as above

Why is the Merge Payments button grey and unclickable?

• Either:
  • the payments you are trying to merge have different transactors or,
  • one or more of the transactions selected have been reconciled already